Find out how
Tournament Experience Management
can drive your season success
We've compiled this concise eBook so you can understand the benefits of leveraging Tournament Experience Management technology and how it can be rapidly deployed to drive excellence across your entire event portfolio.
Download our free eBook
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Inside you'll find how to:
Get to know your golfers
How to use surveys to deliver rich feedback on your player's tournament experience - from registration to the final celebration.
Drive Operational Excellence
Learn how player experience data can be leveraged to drive operational excellence and benchmark performance.
Optimize Your Budget
Survey data can take the guesswork out of deciding where to allocate your resources. Find out what is most important to your players and make sure these are front and center.
Enhance Communications
Service gaps happen! But service recovery is all about having the right process in place to rapidly resolve customer service issues and win over a life-time customer as a result.
"The Players 1st platform has greatly enhanced our ability to engage our golfers and gain critical intelligence. These insights bring a comprehensive perspective into our golfer’s experiences and allows our operators to react in real time."
Mitch Harrell
Executive Vice President , Troon Golf
About Players 1st
Players 1st is the world’s leading supplier of Customer Experience Management solutions specifically designed to help golf course operators improve business results by providing actionable insights to elevate their player’s experience.
Players 1st has forged strategic partnerships with leading national golf associations across Europe and North America, combining their expertise in customer experience management with industry best practices to deliver a powerful, easy to deploy solution for golf operators to help them take care of their most important asset – their members and guests.
© Players 1st 2022